§ 3.49.110. Emergency wrecker dispatched service call procedures.

(a)

The Chief of Police shall establish a list consisting of emergency wrecker companies licensed under this Chapter.

(b)

The wrecker list shall contain the name, address, phone number and towing rates for each emergency wrecker company licensed by the City of Wichita.

(c)

The emergency wrecker service list, including the tow fees charged by each company, shall be posted on the City's website and be made readily available to all law enforcement officers and to the owners or persons in charge of wrecked or disabled vehicles upon request.

(d)

If the owner or person in charge of the vehicle chooses a specific wrecker service, this choice will be relayed to SPIDER by the law enforcement officer so that a dispatched service call may be made.

(e)

When an emergency wrecker is needed, the need will be immediately made known to the dispatcher for Special Police Information Data Entry and Retrieval Unit (SPIDER). On receiving the first communication, the dispatcher at the SPIDER unit must call the emergency wrecker company chosen by the owner or person in charge of such vehicle, if so designated. If the driver or person in charge of the vehicle fails to designate or choose an Emergency Wrecker Service, or the Emergency Wrecker Service chosen is not available for dispatch, the SPIDER dispatcher will contact the next Emergency Wrecker Service on the rotation list. If two vehicles are to be towed, the Emergency Wrecker Service will be requested to dispatch either a wrecker capable of handling two vehicles or two wreckers. In the event the first company called has no wreckers available, then the dispatcher at the SPIDER unit shall call the company which appears next on the list or, in the event the first wrecker service company called fails or is unable to respond within 45 minutes under nominal conditions, then the dispatcher shall call the next wrecker company appearing on the list. A call to a specific location for a single accident shall be considered as one call and only one company will be called; provided, however, that if necessary, additional companies may be called.

(Ord. No. 36-968 (part); Ord. No. 49-207, § 9, 2-28-2012; Ord. No. 49-886, § 3, 11-25-14)